Delivery policy
1. Delivery time,
All orders are shipped from our warehouse and processed within 1-3 business days after payment is confirmed. Standard delivery usually takes 10-15 business days, depending on your country's postal service.
Example: If you order the product "Ex.ex." (November 23), your order is estimated to arrive around December 3.
2.Shipping costs,
Shipping costs are automatically calculated at checkout based on your shipping address. We sometimes offer free shipping during promotions or for purchases over a certain amount.
3.Delivery method,
We use trusted international shipping partners. Once your order has been shipped, you will receive a tracking number via email so you can follow your package.
4.Problems with delivery,
If your package is delayed, damaged or incorrect, please contact us directly at [your email address] and we will help you resolve the issue as quickly as possible.
5.Customs and VAT,
For international deliveries, additional customs duties or VAT may apply according to your country's regulations. These costs are the responsibility of the customer.